By Diane Ako
I called a good friend at work one afternoon.
"Hello, (company name), how can I help you?" said the voice on the other line. It was a high, sweet, young voice, like a high school intern.
I did not recognize this voice, and I'm familiar with most of the people in her very small office. I ran through all the females' names in my head trying to figure out who this person was.
After a second pause, I said, "May I speak to Mari?"
The voice morphed two octaves down, to the authoritative alto voice I know and love as Mari. "Hi Di. What's up?"
I burst out laughing on the other end. "Really? That was you? It was vaguely familiar but I still couldn't recognize you."
Obviously, I love Mari, but her normal tone of voice is brusque and means business. If she wanted to, she could make a WWE wrestler look like a kitten. This is not a chick you want mad at you.
And the phone voice- the voice was like cotton candy and Cinnamon Girl, of "I can be pushed around because I don't know anything" sweetness.
Apparently, I am not the first friend she has fooled. You know, I guess we all do it. My phone voice is nicer for strangers or acquaintances, too.
Which brings me to the next question. How come we reserve the nicer voice for strangers and the blunter voice for our friends? How come the closer people are to you, the less you have to be polite? Funny, right?
Also reach me via DianeAko.com